winbd Privacy Policy —
Your Data, Your Rights

1 Introduction

This Privacy Policy applies to all personal data collected and processed by winbd in connection with the winbd platform, accessible at winbd.bid and through the winbd mobile app. It covers data collected during registration, account use, deposits, withdrawals, gameplay, and any communications you have with the winbd support team.

By registering on winbd or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how winbd handles personal data, you should not use the platform.

This policy should be read alongside the winbd Terms and Conditions, which govern your use of the platform more broadly. Together, these documents set out the full framework for your relationship with winbd.

2 Data We Collect

winbd collects the following categories of personal data:

winbd does not collect sensitive personal data such as biometric data, health information, or political opinions. Where identity documents are submitted for verification purposes, they are processed solely for that purpose and are not retained beyond the period required for verification.

3 How We Collect Your Data

winbd collects personal data through the following channels:

• Direct submission: Data you provide when registering, updating your profile, making a deposit, requesting a withdrawal, or contacting support.
• Automated collection: Technical and usage data collected automatically when you access the winbd platform, including through cookies and similar tracking technologies.
• Payment providers: Transaction confirmation data received from bKash and Nagad when you make a deposit or withdrawal.
• Identity verification providers: Where winbd uses a third-party service to verify your identity, that provider may share verification results with winbd.

winbd does not purchase personal data from data brokers or any other third-party commercial data sources.

4 How We Use Your Data

winbd uses your personal data for the following purposes:

• Creating and managing your winbd account.
• Processing deposits and withdrawals via bKash and Nagad.
• Verifying your identity and age in accordance with our obligations.
• Providing customer support and responding to your queries.
• Monitoring gameplay activity for responsible gaming purposes.
• Detecting and preventing fraud, money laundering, and other prohibited conduct.
• Improving the winbd platform, including game performance and user experience.
• Sending you account-related notifications, such as deposit confirmations and withdrawal updates.
• Sending promotional communications, where you have opted in to receive them.
• Complying with applicable legal and regulatory obligations.

winbd will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for doing so.

5 Data Sharing

winbd does not sell your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash and Nagad receive the data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where required, winbd may share identity documents with a third-party verification service to confirm your identity.
• Technology providers: winbd uses third-party services for platform hosting, analytics, and security monitoring. These providers are contractually bound to handle your data securely and only for the purposes winbd specifies.
• Legal and regulatory authorities: winbd may disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law or a valid legal order.

All third parties with whom winbd shares personal data are required to maintain appropriate security standards and to use the data only for the purposes for which it was shared.

6 Payment Data

All financial transactions on winbd are processed through bKash and Nagad. winbd does not store full payment account credentials on its own servers. When you make a deposit or request a withdrawal, the transaction is handled directly by the relevant payment provider using their own secure infrastructure.

winbd retains a masked reference to your payment account number (for example, the last four digits of your bKash number) solely for the purpose of matching withdrawals to the correct account and preventing fraud. This masked reference is stored securely and is not shared with any third party other than the payment provider for transaction processing purposes.

7 Cookies and Tracking

winbd uses cookies and similar technologies on the winbd platform to support core functionality, improve performance, and understand how players use the site. The types of cookies winbd uses are as follows:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the winbd platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: Store your platform preferences, such as language settings and display options, so you don't have to reset them each visit.

winbd does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertisements on external platforms. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the winbd platform.

8 Data Retention

winbd retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of up to five years following account closure, in line with standard record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the period required to complete verification, and thereafter in accordance with applicable legal obligations.
• Support communications: Retained for up to two years from the date of the last communication, unless a longer period is required for an ongoing dispute or legal matter.
• Technical and usage data: Typically retained in aggregated or anonymised form for platform improvement purposes, with identifiable data deleted after 12 months.

When personal data is no longer required, winbd deletes or anonymises it securely. You may request early deletion of your data subject to the conditions described in the Your Rights section below.

9 Security

winbd implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS protocols.
• Encryption of sensitive data at rest within winbd's database infrastructure.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments and monitoring of the winbd platform.
• Two-factor authentication options for player accounts.

While winbd takes data security seriously and applies industry-standard protections, no system is completely immune to risk. In the event of a data breach that is likely to affect your rights or interests, winbd will notify affected players promptly and take all reasonable steps to contain and remediate the incident.

10 Your Rights

As a winbd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the winbd support team at [email protected].

winbd will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and winbd will notify you if an extension is required. There is no charge for exercising your rights under this policy.

11 Marketing Communications

winbd will only send you promotional messages — including bonus offers, game announcements, and VIP Club updates — if you have explicitly opted in to receive them during registration or through your account settings.

You can withdraw your consent and unsubscribe from winbd marketing communications at any time by:

• Updating your communication preferences in your winbd account settings.
• Clicking the unsubscribe link in any marketing email sent by winbd.
• Contacting winbd support at [email protected] and requesting removal from marketing lists.

Opting out of marketing communications will not affect your ability to use the winbd platform or receive essential account notifications such as deposit confirmations, withdrawal updates, and security alerts.

12 Minors

The winbd platform is strictly for adults aged 18 and over. winbd does not knowingly collect personal data from anyone under the age of 18. If winbd becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on winbd or that winbd holds personal data relating to a minor, please contact [email protected] immediately so that the matter can be investigated and resolved promptly.

13 Changes to This Policy

winbd may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how winbd processes your personal data, winbd will notify registered players via email or through an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how winbd protects your data.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how winbd has handled your personal data, please get in touch with the winbd support team. We aim to respond to all privacy-related enquiries promptly.